Elf, the Musical

Accessibility

• Box Office

  4 Pennsylvania Plaza New York, NY 10001
• Curb Ramps

  There are ramps on both sides of the main entrance located at 7th Ave (31st and 33rd Sts) To assist with steps from the arcade to the Mall area, there are two (2) wheelchair lifts that can be easily operated by individual patrons.
• Elevator/Escalator

  Elevators are conveniently located on either side of Chase Square off the 7th Avenue entrance. Additionally, disabled guests already in possession of their tickets may enter via the employee/disabled guest only entrance off 8th Avenue and 33rd Street and use the elevator from that location There are escalators in each of the four Towers (A, B, C and D). Please be aware that for the safety of our guests, escalators may be turned off at any time.
• Entrance

  Enter through the main entrance located on 7th Avenue between 31st and 33rd Streets; there are ramps on both sides of the steps. Proceed through the breezeway and take one of the two wheelchair lifts to Chase Square.
• Assisted Listening System

  Assistive Listening Devices, which operate on the FM system, are complimentary and available for guests who are deaf or hard of hearing for events in the arena and The Theater at Madison Square Garden:
• Parking

  Prepaid discount event parking is onsale through Ticketmaster. Meter parking is available on 31st & 34th Streets. Numerous parking garages in area.
• Restroom

  Family restrooms (wheelchair accessible) are located throughout the arena, as well as all restaurants, and are clearly marked. Any guest is permitted to use the family restrooms if they require that type of accommodation.
• Telephone

  None on premises
• Visual Assistance

  Madison Square Garden is pleased to provide signed performances for the deaf and hard of hearing upon request. We will make every effort to accommodate each request with appropriate advanced notice. Please contact the Disabled Services Department for further information.
• Wheelchair Info

  Wheelchair accessible. Accessible Sections: 1-12, A-F and General Admission 101-120 101WC 103WC 105WC 08WC & 109 WC