Grand Rapids Symphony

Accessibility

• Elevator/Escalator

  There are two elevators that service Stern Auditorium / Perelman Stage. They are located in the east and west corners of the lobby. The east elevator provides access to the Parquet, Blavatnik Family First Tier, Second Tier, and Dress Circle levels; the west elevator runs express to the Dress Circle. Please note that there is no elevator service to the Balcony and that elevator service to the Dress Circle is discontinued once the concert begins.
• Entrance

  The main lobby’s accessible entrance is the set of double doors closest to Seventh Avenue on 57th Street.
• Assisted Listening System

  For all three halls, assistive listening devices are available free of charge with the deposit of a valid form of ID. For events in Stern Auditorium/Perelman Stage and Weill Recital Hall, visit the coat-check room on the west side of the Carnegie Hall lobby. For events in Zankel Hall, visit the coat checks on the Mezzanine or Parterre levels of Zankel Hall.
• Parking

  Carnegie Mews, GGMC at 211 West 56th St (Broadway and 7th Ave) Central Parking Systems at 810 7th Ave
• Restroom

  Accessible restrooms are located on the Parquet level in Stern Auditorium/Perelman Stage, in the Lounge in Weill Recital Hall, and on the Mezzanine and Parterre levels in Zankel Hall.
• Telephone

  None on premises
• Visual Assistance

  Large-print programs for Carnegie Hall presentations are available from an usher. Requests for braille programs must be made at least 10 business days before the concert date by calling the House Manager’s Office at 212-903-9605.
• Wheelchair Info

  Available on the Parquet level of Stern Auditorium/Perelman Stage and Weill Recital Hall. Available on the Parterre and Mezzanine levels of Zankel Hall. Tickets for these seats may be purchased at all price levels. Patrons using wheelchairs must confirm seating access in advance by calling the House Manager's office at (212) 903-9605.