Zankel Hall at Carnegie Hall

Accessibility

• Assisted Listening System

  Complimentary radio frequency assistive listening devices (ALDs) are available in the Parterre level coat check. Induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch (telecoil).
• Elevator/Escalator

  The elevator in Zankel Hall provides access to all levels of the concert hall.
• Entrance

  Entrances to the building*, concert halls, and gift shop are accessible. *The main lobby’s accessible entrance is the set of double doors closest to Seventh Avenue on 57th Street.
• Restroom

  Accessible restrooms are located on the Mezzanine and Parterre levels in Zankel Hall,
• Seating

  Starting one hour before performances begin, Carnegie Hall lobby attendants are available to assist patrons in getting from the lobby to their seats or wheelchair-seat locations. Mobility aids that cannot be stored safely within the patron’s seating area, or wheelchairs for those patrons who transfer to a theater seat, will be stored outside the concert hall as close as possible to the patron’s seat.
• Telephone

  None on premises
• Visual Assistance

  Large-print programs for Carnegie Hall presentations are available from an usher. Requests for braille programs must be made at least 10 business days before the concert date by calling the House Manager’s Office at 212-903-9605.
• Wheelchair Info

  Zankel Hall has wheelchair-accessible locations where patrons can remain in their wheelchairs or transfer to theater seats. Patrons who cannot or do not wish to transfer from their wheelchairs to a theater seat should request wheelchair-seat locations when ordering tickets.