The Real Thing

Accessibility

• Wheelchair Info

  Designated, flexible wheelchair seating area behind the last row of the center orchestra and the last row of the mezzanine
• Seating

  Seats 740. Orchestra, 1st floor; Mezzanine, 2nd and 3rd Floor; 5th floor Penthouse lobby open to the public. 4th floor private. Lower lobby main public facilities and lounge.
• Entrance

  Primary entrance from street, through double doors into outer lobby with box office, through double doors into main lobby, through 2 sets of double doors (each 31") into Orchestra.
• Box Office

  227 West 42nd St between 7th and 8th Avenues. Hours: 10am - 8pm: Tuesday through Saturday. 10am - 6pm Sunday and Monday. The box office closes at 6pm on any evening with no performance.
• Restroom

  Accessible restrooms on Orchestra level only
• Telephone

  There is a secure cell phone charging station on the 5th floor, reachable by elevator. The station is complimentary to use but requires a credit card to “unlock” devices. The station is 69” high.
• Assisted Listening System

  Assisted listening devices available: Infrared headsets free at coatcheck. A photo ID is required to check out a headset.
• Elevator/Escalator

  Elevators are available to all levels of the theatre.
• Folding Armrests

  Six (6) seats are available with folding armrests.
• Parking

  An Icon parking garage is located at 250 west 43rd between Broadway and 8th Avenue.
• Water Fountain

  Several accessible water fountains are located throughout the theatre, all reachable by elevator.