Employment Opportunities

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Employment Opportunities

Open Positions

Wendy Wasserstein Project Representative – Part-Time Find out more

About the position

TDF is looking for a part-time, seasonal Wendy Wasserstein Project Representative to join our Programs Department. Reporting to the Associate Director of Education, each Representative manages four WWP groups—eight students, a participating classroom teacher and one or two theatre-professional mentors per group—and is the connective tissue between the school, the mentors, the students and TDF. Founded in 1998 by playwright Wendy Wasserstein, the Wendy Wasserstein Project (WWP) is TDF’s flagship theatre mentorship program for New York City public high school students. Students attend six live theatre or dance performances across the school year, each followed by a facilitated discussion and journal writing. The program serves 240 students in 30 public high schools with 39 mentors each year.

As we embark on an ambitious new chapter in our programs, we are also looking for someone who will help us grow and expand to new heights with fresh ideas and directives.

What you’ll do

Key Responsibilities:

  • Serve as the main point of contact among the school, teacher, mentors, students and the TDF Programs Department for your four assigned groups.
  • Organize and attend six theatre outings for each of your four groups (24 total) starting in November and ending in June.
  • Support post-performance discussions that center student voices, encouraging students to see themselves in the work and creating a space where students, teachers, mentors and Representatives build belonging together.
  • Keep records for your groups—attendance, outing documentation, journals and reflections, program photos—and submit them for the WWP archive, along with support for evaluation activities such as student surveys.
  • Learn and help improve the systems that run WWP, including new digital tools and workflows, and support the team in rolling changes out across the program.

Schedule:

  • Representatives commit to seasonal work September through June in alignment with the New York City Department of Education calendar. School vacations and holidays are aligned with this work.
  • Wednesday availability is essential. The September retreat and luncheon (8 hours), ten monthly Representative meetings the second week of the month (11:30 a.m.–12:30 p.m.), and most theatre outings (1–7 p.m., occasionally later) all fall on Wednesdays. Also required: two 2-hour New Representative Trainings in September; three student orientations held in a single week in October, Monday through Wednesday, 2:30–6:30 p.m.; 24 theatre outings, six for each of four groups, from October through June, with a limited number on evenings or weekends; and a graduation ceremony on a Monday in June, late afternoon into evening (4 hours).

You are a great fit if…

  • You have experience working with high school students in any setting.
  • You have a background in theatre, theatre education or arts administration.
  • You have prior experience as a program coordinator, teaching artist or classroom teacher.
  • You have strong facilitation and communication skills and can guide a substantive discussion and manage group dynamics.
  • You are exceptionally organized and detail-oriented, and comfortable juggling many moving parts and deadlines across four groups at once.
  • You know and enjoy New York City theatre, and you can travel to Manhattan theatres and to public schools across the five boroughs.
  • You are available on Wednesdays, which should be held open from late morning through the evening, and on the required program dates described above. There will be an additional 2–3 hours of administrative work per week, plus occasional weekend or evening outings.
  • You are proficient with Google Workspace (Drive, Docs, Sheets, Forms) and Zoom.
  • You can be fingerprinted and cleared through the New York City Department of Education.
  • Familiarity with the NYC Department of Education school environment.

Compensation and benefits

This is a part-time seasonal position running from September to June. Base compensation is $12,000 for the September–June service year, paid semi-monthly, plus a transit stipend of $132 per month for the duration of the service year.

Additional compensation is awarded for the WWP Representative Retreat and Luncheon, New Representative Training sessions, professional development sessions and covering outings on behalf of another Representative; stipend amounts are provided at offer.

Preapproved program-related expenses (post-performance discussion space rental, student meals at outings) are covered by TDF, as are Representatives’ tickets for all program outings.

To apply:

Please send your resume and a cover letter telling us what you hope to bring to this role to programs@tdf.org. You may also use this email address if you require any accessibility accommodation during the interview process.

Start Date: September 2026

TDF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination.

Ticketing Operations Assistant – Part-Time Temporary Find out more

About the position

TDF is looking for a part-time Ticketing Operations Assistant to join our organization as we embark on an ambitious new chapter. As we undergo a technological transformation, we’re looking for a partner who can seamlessly integrate the needs of our various partners into a single operating system that seamlessly puts our affordable tickets into the hands of our members. With an emphasis on experience navigating new technology, box office relationship management and a knowledge of live theatre’s ticketing systems, this person will add value to the organization by being the tactical lead we need to succeed in our next chapter. The core days will be for weekend coverage and select days during the week, and providing coverage when staff are out of the office for PTO. The weekly hours for this role will not exceed 24 hours per week. The end date for this role is December 31, 2026.

What you’ll do

Key Responsibilities:

  • Provide weekend and select weekday coverage of the Ticketing and Customer Experience inboxes,
    serving as the primary point of contact when the core team is offline (core hours of 3:30-7:30 p.m.)
  • Triage and resolve showtime issues such as cancelations (coordinating patron notifications,
    refunds and exchanges), manifest errors and time-sensitive emergency requests.
  • Provide detailed summaries of weekend inquiries and work that should be completed when
    standard business hours resume.
  • Build new events, offers and sales reports for a wide array of Broadway and Off-Broadway/institutional partners, with an eye toward professional, insights-based communication tools.
  • Support the delivery of digital daily ticketing manifests with the Ticketing Manager.
  • Provide timely partner communication updates to inbound requests. “Air traffic control” priority
    requests between the Partnerships, Ticketing Operations and Customer Experience Teams.

You’re a great fit if…

  • You have 3+ years experience working in a box office or in an adjacent role at a live entertainment company. A familiarity with Salesforce and/or multiple ticketing platforms is a plus.
  • You have experience with change management in day-to-day operations and are energized by
    these opportunities.
  • You are passionate about theatre audiences of the future and want to help create the building blocks that ensure we have new audiences for the next generation of theater makers.
  • You have excellent written and verbal communication skills.

Compensation

This is a part-time, temporary role with a rate of $23/hr. Position will conclude by December 31, 2026. TDF is a hybrid-onsite organization, and staff are encouraged to be in-office 3 days a week.

To apply

Please send your resume and a cover letter telling us what you hope to bring to this role to resumes@tdf.org. You may also use this email address should you require any accessibility accommodation during this interview process.

Start Date: August 2026


About TDF

TDF is dedicated to sharing the power of the performing arts with everyone. As one of the only arts service organizations whose membership is the audience, our mission is to remove the financial, physical and invisible barriers to the performing arts. Our vision will be complete when every New Yorker and visitor to NYC feels ownership of and belonging in the live performing arts.

With an annual operating budget of $19 million, TDF fulfills its mission through two key areas of work:

1. TDF’s mission-driven ticketing programs provide broad access to audiences for whom price is a barrier to entry. Through the iconic TKTS Booths in Times Square and Lincoln Center, and through TDF’s membership programs, the organization serves more than 1 million audience members per year.

2. TDF’s Programs remove financial, physical and invisible barriers to attendance for the communities that need it most. These Programs serve close to 50,000 audience members annually, particularly those impacted by hearing loss and deafness, vision loss and blindness, mobility loss, or by intellectual and developmental disabilities. TDF also serves 11,000 high school students every year and more than 150 community organizations, including veterans, seniors and other underserved communities. Our methodology includes both access to discount/free tickets, and the curation of an environment at the theatre where audiences can feel comfortable, safe, and experience shows on their own terms.

TDF is an Equal Opportunity Employer (EOE). TDF provides equal employment opportunities to all applicants without regard to, and prohibits discrimination and harassment of any type on the basis of: race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.