Radio City Music Hall

Accessibility

• Parking

  SpotHero is the official parking app of Radio City Music Hall. Individuals with disabilities, who possess a New York City Special Parking Permit, have the option to park on streets and avenue around the venue. The rules and regulations on the back of your permit informs you where you may and may not park on New York City streets.
• Elevator/Escalator

  A bank of four elevators is located on the left side at the end of the Grand Foyer. These elevators will take you up to the First, Second and Third Mezzanine and down to the Grand Lounge. Our staff is available to assist you whenever possible.
• Assisted Listening System

  Assistive listening devices, which are complimentary, are available for deaf and hard of hearing individuals. Specifically, we provide the R7 Personal PA model manufactured by the Williams Sound Corporation that operates on an FM system.
• Wheelchair Info

  For patrons who wish to transfer to a seat from their wheelchair, we will store your wheelchair in the rear of the section and issue you a claim check. Mobility-impaired patrons who do not have access to a wheelchair may request a wheelchair to transport the individual to their seat, free of charge. Please be aware that our personnel will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event.
• Entrance

  Please enter via the main doors located under the marquee on the corner of 50th Street and Avenue of the Americas (6th Avenue). An automatic door opener is located on the exterior wall near the far left door—easily operated by pushing—and will lead you to the ticket lobby.
• Restroom

  There are restrooms in Radio City Music Hall that are usable and accessible for wheelchair patrons. There is one stall with grab bars on the First, Second and Third Mezzanine in the men and women’s restrooms—located in the back promenade near Aisles A & B. There are two wheelchair accessible stalls each in the Grand Lounge men and women’s restrooms, one each of which has a sink, hand dryer, mirror and grab bars.
• Telephone

  Payphones in Radio City Music Hall are usable and accessible for patrons with disabilities. TTY pay telephones are also available for our speech impaired, deaf and hard of hearing patrons. The wheelchair accessible pay telephones and TTY pay telephones are located off the Grand Lounge as well as on the First Mezzanine in the back promenade near Aisle E.
• Water Fountain

  Water fountains are usable and accessible for patrons with disabilities. For your convenience, disposable cup dispensers are located adjacent to each water fountain. The water fountains are located on First, Second and Third Mezzanine in the back promenade near Aisles C and F, as well as in the Grand Lounge.
• Box Office

  The?box office at?Radio City?Music Hall?is located inside the main entrance on 6th Avenue at the corner of 50th Street. The box office at Radio City Music Hall is regularly open Monday through Saturday from 10 AM to 6 PM, and closed on Sunday. Box office hours are adjusted during the Christmas Spectacular season.
• Folding Armrests

  Radio City Music Hall offers seating with movable armrests and larger chairs without armrests. Please contact the Accessibility Services Department at least 48 hours in advance of the event if you require this type of accommodation.