FAQ

Find the Answers to Your Costume Collection Questions

Who can rent costumes from us?

Any organization working on a theatre, film, dance, TV or other type of artistic endeavor is eligible to rent from our Costume Collection of 85,000-plus costume pieces. Not sure if your project qualifies? Email us.

Do I need to be a TDF member to rent from the Collection?

Nope. But check out all the awesome things a TDF membership can do for your organization.

Prices & Billing

How much do rentals cost?

Regular rentals start at $130 per costume, but if you are a nonprofit organization, you qualify for a discount. Nonprofit pricing starts at $50 per costume for a one-week rental. Dry-cleaning is mandatory and costs extra. Please see our price chart or email us for specifics.

What are the dry-cleaning rules and rates?

Clients must prepay for post-rental dry-cleaning. For most items, the rate is $8 per pound. Items that require special handling (anything with suede, leather, fur, beads, sequins, etc.) are billed per piece. Don't worry, once you've chosen your costumes, we can give you a dry-cleaning estimate at Final Checkout.

Nonprofits may use a dry-cleaner of their choice, but proof of cleaning must be provided.

Can you pick out the costumes for me?

Yes. If our staff helps you pull the costumes, the fee is $26 per hour. Nonprofits receive a discount. We have additional services as well. Email us for more information, we'll be happy to discuss your options.

What forms of payment do you accept?

Cash, checks, or Visa, MasterCard and American Express. If you want to pay by purchase order or wire transfer, please email our administrator Mark Runion. Don't have any of those? Call us at 212.989.5855 ext. 0 to see what we can work out.

When do we need to pay for the rental?

Rentals must be paid in full for before the costumes leave our warehouse.

What happens if I rent costumes I don't need?

You can exchange costumes as many times as needed. However, in the event that you don't use everything you rent, we cannot offer a refund or credit.

If you want multiple options to try on, you can take items on spec for an additional fee.

Visiting Us

Where are you located?

We're inside the historic Kaufman Astoria Studios in Queens, NY, where lots of cool TV shows and movies are shot. Visitors must obtain a studio pass at the guard gate and come in through the main entrance at the intersection of 35th Avenue and 36th Street in Astoria. See map.

If you need the freight entrance, it's located across the street from a building called The Marx at 34-32 35th Street between 34th and 35th Avenues. See map.

What are your hours?

Weekdays from 9:00 a.m. to 5:30 p.m., excluding holidays. From Memorial Day weekend to Labor Day weekend, we close early on Fridays. Just so you don't make the trip for nothing, before you come by call 212.989.5855 ext. 0 to confirm we're open.

Which subway station is closest to you?

The M/R Steinway Street stop. Visit the MTA's site to plan your trip.

Is there parking nearby?

There is street parking in the neighborhood. There are a few privately owned lots in the area as well. See map.

Do you offer tours?

No formal ones, but you're welcome to drop by and look around when we're open.

Do I need an appointment?

Only if you want to work with one of our staff designers or need a fitting room.

Pulling a Rental

I am from a nonprofit organization. How do I rent?

Start by filling out our rental form. Nonprofits get a discount upon proof of status, such as a 501c3.

I need costumes, but I'm not working with a nonprofit. How do I rent?

Anyone willing to take financial responsibility for the project can fill out our rental paperwork. Email us to discuss specifics.

Can I pull the costumes myself?

Yes! Most customers who visit our warehouse pick out their own pieces, though with 85,000-plus to choose from, it can be overwhelming. Don't come here in a rush! Costumes are organized by time period or type, not size.

Can you help me pull costumes?

Yes! For an additional fee, our staff can assist you with pulling, sizing and anything else you need. Email us for information or to schedule an appointment with one of our staff designers.

How far in advance can I rent costumes?

Nonprofits can pull costumes 56 days prior to their first performance or shoot date. For regular rentals, it's 14 days before the first performance or shoot date.

What do you recommend I bring with me to the Collection?

Your performers' measurements plus any designs or photos. We have tape measures but we encourage you to bring your own.

If you are pulling a large number of costumes, bring safety pins, a Sharpie and paper/oak tags to place on garments. You can even bring rack dividers to help you organize.

Can I try on costumes?

Yes! We have two dressing rooms. They are in high demand, so you must book them in advance by calling 212.989.5855 ext. 0. No undressing in our aisles!

I can't visit the Collection. Can I still rent from you?

Yes! We offer affordable pulling services based on your needs. Call us at 212.989.5855 or email us for details.

Do you alter costumes?

Nope. But we have a vast collection, so there’s a good chance you can find something that fits.

I found a costume in need of repair. Can I rent it at a discount?

Sorry, no. We suggest choosing a different item or, if your heart is set on it, repairing it yourself.

Checkout

What does Final Checkout mean?

That's when all of your selections must be made and prepped for our staff to inventory before you leave with the costumes.

I'm done pulling! How long does Final Checkout take?

It can take some time. Luckily, we're located in a vibrant neighborhood, so feel free to run out to grab a bite to eat. We can call you when we're done.

I have a large order. How do I get my rental out of the building?

We can lend you a rolling laundry hamper that you can use in the freight elevator.

I need my order shipped. Can you do that?

While we cannot ship same day, we can set up a future UPS shipment either using our UPS number or yours. Just fill out this form. Please note that the shipping and handling charges are the renter's responsibility.

Can you help me load my car?

Nope, sorry. We suggest bringing a helper with you if you're dealing with a large number of items.

How are costumes packaged?

We generally bag costumes off hangers.

Care of Costumes

Can I make alterations?

Small alterations for size are acceptable, but you may not cut, dye or glue any garment. Small alterations may be kept in place, but large ones must be undone. Need more info? Email us and we'll be happy to go over specifics.

Can I use stage blood or distress costumes?

Nope. If you do anything that permanently alters a garment, we will charge you the full replacement value.

Returning Costumes

Who can drop off costumes?

Anyone as long as the individual knows the name of the person or organization listed on the rental paperwork. If you are a nonprofit and have dry-cleaned the items, you must provide a copy of the receipt as proof.

What if I need help with my large return?

We can lend you a rolling laundry hamper, but someone must come into the warehouse to get it. We cannot bring it to you.

Can we ship costumes back?

Absolutely. Be sure to fill out and include this form inside each box with your organization's name and whether or not the costumes have been dry-cleaned. If they have been dry-cleaned, you must provide a copy of the receipt as proof.

Misc

Do you sell costumes?

We have biannual bag sales. To be notified about our next one, sign up for our email list.

Are you hiring?

Job postings can be found on the Employment Opportunities page of TDF's website.